Yahoo’s Top Priorities for Order to Cash ServicesHernan Lopez Varela, Senior Director, Microsoft Alliance at Yahoo discusses the initial challenges of outsourcing to a BPO Provider and the importance of building a strong partnership
The Outsourcing Value PropositionOutsourcing is often confused with off shoring. This article defines the value that outsourcers can bring to a customer. Outsourcing is an overused and misunderstood word. For some people it is movement of labor off shore. For others it is the hiring of a specialty firm to do some task.
Expert explains benefits of IT outsourcingIT outsourcing brings numerous benefits and can work particularly well for small to medium sized enterprises (SMEs), an expert has said.
IT Outsourcing: 7 Tips for Peace, Profit and ProductivityOutsourcing researchers have gathered practical tips for more productive, profitable and peaceful outsourcing relationships between customers and IT services providers from the work of economist and Nobel Prize winner Dr. Oliver Williamson.
How Buyers Can Avoid a Big Outsourcing Pitfall"Trial by fire." That's how many outsourcing buyers' relationship managers describe their job. They're the ones who lack prior experience or training in how to manage an outsourcing relationship but nevertheless are required to take on that responsibility.
Is IT dead?James Staten, an analyst at Forrester Research Inc., told Computerworld that it's probable that IT operations jobs such as systems administrators will bear the brunt of the layoffs.
